Shipping & Delivery Information

Where do we ship to?

  • We ship worldwide.

 

Where do we ship from?

  • We ship all orders from Singapore.

 

What are your shipping services and rates like?

  • We offer complimentary shipping to all Singapore & Malaysia addresses with tracking details.
    • For Malaysia: There are 2 shipping services
      • Standard: NinjaVan (Free)
      • Express: FedEx/DHL ($10)
  • Worldwide shipping at a flat rate of SGD $25 with tracking details.
  • We will not be liable for any loss or damaged goods sustained during delivery.

 

Can I self-collect my orders?

  • Yes, only for Singapore orders.
  • For Singapore orders, that is, if you fill up the checkout form using a Singapore address, you will see 2 options at checkout:
    • Free Shipping (approx. 3-4 weeks)
    • Self-collect at 313@Somerset #B1-38A (approx. 3-4 weeks)

 

When will I know if my order is ready for delivery or self-collection?

  • Once your order is ready, you will receive a notification email with tracking details for delivery or instructions for self-collection.

 

How long do I have to wait before my order arrives or is ready for self-collection?

  • For Singapore orders, it will take approximately 3-4 weeks.
  • For International orders, it will take approximately 4-5 weeks.