Shipping & Delivery Information

If you are in Singapore, we strongly recommend Self-collection to avoid any deliverability issues, which are beyond our control.

 

  Shipping Method Rate Remarks
Singapore
  1. Free Registered Mail to Letterbox (approx. 3-4 weeks)
  2. Free Shipping (approx. 3-4 weeks)
  3. Self-collect at 313@Somerset #B1-38A (approx. 3-4 weeks)

Free

To avoid delivery issues, we recommend "self-collection".

If that is not possible, "Free Registered Mail to Letterbox" will be the next safest option.

Malaysia
  1. Standard: NinjaVan
  2. Express: FedEx/DHL
  • Free
  • $10
To avoid delivery issues, we recommend "Express: FedEx/DHL"
Worldwide
  • FedEx / DHL
$25

 

Where do we ship to?

  • We ship worldwide.

 

Where do we ship from?

  • We ship all orders from Singapore.

 

What are your shipping services and rates like?

  • We offer complimentary shipping to all Singapore & Malaysia addresses with tracking details.
    • For Malaysia: There are 2 shipping services
      • Standard: NinjaVan (Free)
      • Express: FedEx/DHL ($10)
  • Worldwide shipping at a flat rate of SGD $25 with tracking details.
  • We will not be liable for any loss or damaged goods sustained during delivery.

 

Can I self-collect my orders?

  • Yes, only for Singapore orders.
  • For Singapore orders, that is, if you fill up the checkout form using a Singapore address, you will see 3 options at checkout:
    • Free Registered Mail to Letterbox (approx. 3-4 weeks)
    • Free Shipping (approx. 3-4 weeks)
    • Self-collect at 313@Somerset #B1-38A (approx. 3-4 weeks)

 

When will I know if my order is ready for delivery or self-collection?

  • Once your order is ready, you will receive a notification email with tracking details for delivery or instructions for self-collection.

 

How long do I have to wait before my order arrives or is ready for self-collection?

  • For Singapore orders, it will take approximately 3-4 weeks.
  • For International orders, it will take approximately 4-5 weeks.