Shipping & Delivery Information
Where do we ship to?
- We ship worldwide.
Where do we ship from?
- We ship all orders from Singapore.
What are your shipping services and rates like?
- We offer complimentary shipping to all Singapore & Malaysia addresses with tracking details.
- For Malaysia: There are 2 shipping services
- Standard: NinjaVan (Free)
- Express: FedEx/DHL ($10)
- Worldwide shipping at a flat rate of SGD $25 with tracking details.
- We will not be liable for any loss or damaged goods sustained during delivery.
Can I self-collect my orders?
- Yes, only for Singapore orders.
- For Singapore orders, that is, if you fill up the checkout form using a Singapore address, you will see 2 options at checkout:
- Free Shipping (approx. 3-4 weeks)
- Self-collect at 313@Somerset #B1-38A (approx. 3-4 weeks)
When will I know if my order is ready for delivery or self-collection?
- Once your order is ready, you will receive a notification email with tracking details for delivery or instructions for self-collection.
How long do I have to wait before my order arrives or is ready for self-collection?
- For Singapore orders, it will take approximately 3-4 weeks.
- For International orders, it will take approximately 4-5 weeks.