Where do we ship to?

• We ship worldwide.

Where do we ship from?

• We ship all orders from Singapore.

What are your shipping services and rates like?

• We offer complimentary shipping to all Singapore & Malaysia addresses with tracking details.
• For Malaysia: There are 2 shipping services
• Standard: NinjaVan (Free)
• Express: FedEx/DHL ($10)
• Worldwide shipping at a flat rate of SGD $25 with tracking details.
• We will not be liable for any loss or damaged goods sustained during delivery.

Can I self-collect my orders?

• Yes, only for Singapore orders.
• For Singapore orders, that is, if you fill up the checkout form using a Singapore address, you will see 2 options at checkout:
• Free Shipping (approx. 3-4 weeks)
• Self-collect at 313@Somerset #B1-38A (approx. 3-4 weeks)

When will I know if my order is ready for delivery or self-collection?

• Once your order is ready, you will receive a notification email with tracking details for delivery or instructions for self-collection.

How long do I have to wait before my order arrives or is ready for self-collection?

• For Singapore orders, it will take approximately 3-4 weeks.
• For International orders, it will take approximately 4-5 weeks.